Our remote IT support sessions are free for clients on a AgileITGroup Plan. For everyone else we charge our standard rate, with a minimum charge of 30 minutes.
We can fix most IT issues by remotely connecting to your computer. The exceptions are when the computer is not turning on, hardware faults, and internet access issues. In those situations, we can either perform the work on-site, or you can bring your computer to our office.
If you are experiencing technical difficulties and you are able to access the internet on your device, email us or call us on 03301330987 to arrange a remote support session.
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