Managed IT Support

Managed IT support is a concept of outsourcing or co-sourcing your IT services. Adaption of this concept in one’s oragnisation results in an efficient, effective and mature IT value.

Is information technology creating more pain than gain for your company? May be it is the right time to consider a managed IT services solution! Whether you are looking to bolster your existing IT department or outsource it, AgileITGroup offers outsourcing IT services solutions with industry proven tools, talent and can provide the right level of support you need to optimise your IT infrastructure.

Our Managed IT Services Include:

Support Services
24 x 7 x 365 On-site and Off-Site Support
Help Desk Support
Service Level Expectations
Management Consulting Services
Virtual Chief Technology Officer Services
Asset Management/Tracking Services
Proactive Support Services
Remote Monitoring and Management – 24 x 7 System Monitoring of Critical Systems

Proactive Server Checkups
Health Report Safety Check
Best in Class Technology Solutions
Email Spam/Virus Filter and Continuity
Anti-virus Protection
Internet Security
Threat Protection
Mobile Device Management
Outsourcing Services

With outsourcing IT services, AgileIT Group essentially becomes your business IT department, performing the same functions as if you had a full internal IT department. For many of our clients, this option lets them leverage the process, utilise the tools, and staff with the maturity of a much larger company, at a scale that fits their needs.

Co-Sourcing Services

AgileITGroup also offers co-sourcing, where we partner with your internal IT department to form a single IT team working collaboratively on solutions and improvements. Some customers find that this option let their employees focus more on improving the business through the use of technology instead of spending precious time with support activities and mundane maintenance. Others find that this option can augment their staff where needed and at the same time increase their team’s expertise.

AgileITGroup has made major investments in remote monitoring and management capabilities as well as help-desk workflow and automation, ready to be taken advantage of as you come onboard. We can extend our tool-set to make your internal resources much more efficient. If this interests you then give AgileITGroup a call to understand in depth about our Co-sourcing services model.

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Find the experts who can answer your questions and help you build the right solution for your IT needs.

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